Work From Home Guide: Work At Home Jobs

Customer Service and Telemarketing Jobs

I've mixed customer service and telemarketing because some companies are unclear and others do both. Most companies will require you to have a landline phone that you have access to while on your computer. Cell phones are not allowed and some do not allow VoIP phone services. Some companies might require you to call long distance (usually to that company, and they make the calls for you). It is important that you read things carefully on their site before applying. Also, some companies may charge a fee for background checks or training. I tried to list those at the bottom. Many other companies do not do this, so I would advise trying the other companies first.

Alpine Access
Good Morning America featured Alpine Access. Alpine Access offers the video clip of that segment. You will be answering telephone calls from customers that are usually placing orders. They state that their pay rate is about $9.00. They also pay all employees via direct deposit for the hours they work, regardless of whether they are on calls or available to take the next call. You cannot have a VoIP phone system. They will pay you to go through training.

Accolade Support
They are looking for people to handle inbound phone calls. They are not as flexible as some companies are. You work when scheduled, based on what hours you state you are available and that they will need you. You will be making $8.25 to $10.00 per hour and cannot have a VoIP phone system.

Cloud 10 Corporation
Pay rate starts at about $9 an hour and you are paid every two weeks via direct deposit. You'll be working with customers via telephone, email or Web chat in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of issues they might have. They do phone-based customer service.

Auralog is a software company that is willing to hire home based employees from Georgia, Pennsylvania, Maryland, Virginia, North Carolina, New Hampshire, or Arizona (I have no idea why it is limited to these states). They pay about $7 to $9 an hour. You would be required to do chat-based customer service.

West at Home
This company is run by West Telemarketing. The company says that they "specializing in customer acquisition, customer care, and interactive voice response services, as well as conferencing and collection services." If this is what you are interested in, check it out.

Customer Loyalty Concepts
With Customer Loyalty Concepts, you are paid at least $7.00 hour, although pay could go as high as $11.00. You are paid during training (and they have seven hours of web training and 36 hours of live phone training. They are a little vague on the exact nature of the calls you will be making: "The calls you make for CLC are customer service related. You will be contacting existing newspaper subscribers." This makes me suspect that it is telemarketing, but I could be wrong. I have seen people express satisfaction with working for this company.

Secure Call Management
They hire at-home agents who "serves customers by taking telephone and e-mail orders; providing accurate information and answering questions on related products and services." No indication of pay or requirements. I have contacted them and will let you know.

Brighten Communications
Brighten Communications is a business-to-business telemarketing company. Starting pay is $12. You will be required to put in at least 20 hours a week during business hours.

LiveOps is another telemarketing company. They say you can earn up to $15 and never indicate the minimum you might be making. LiveOps will require a $30 nonrefundable check or money order to cover a routine background and credit check for all candidates. I have worked at other companys that did background checks; they never charged me. I would save this company as your last choice rather than your first one.

ACD Direct
Their website is annoying (and loud). To find out about any jobs, you had to insert your email. I did and will let you know when I find out more.

Beyond Marketing
Positions are updated daily and include Kiosk Sales Representatives, IT Technicians and Training Representatives and maybe more depending on when you visit.

They are looking for people from Arizona, Massachusetts, New Jersey, North Carolina, Ohio, Pennsylvania, Texas, Virginia, and Wisconsin. However, they did state that they hire from other states at various times. They prefer to hire people with disabilities. It appears that they do a variety of customer calling services.

Very little is given about Grindstone on their website. If you want to know more about working for them, you have to fill out a form.

Niteo Services, Inc.
They were not hiring customer support representatives when I checked but they say to check back in the future as they will post jobs when they become available.

They do telemarketing and state that "most jobs are guaranteed $8 - $15 an hour."

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